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Store Policy

Payment Methods

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​The following payment processing fees apply:

  • 1.6% per in person transaction

  • 2.2% per online and remote transaction

We accept: cash (instore), Osko, PayID, payment online via invoice link as well as most major australian debit and credit cards.

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Terms & Conditions

1. Introduction

Welcome to Newport Bedding Company (“we”, “us”, “our”).
By accessing our website or purchasing our products (in-store or online), you agree to these Terms & Conditions.

 

2. Products and Availability

  • All products are subject to availability 

  • We reserve the right to limit quantities or discontinue products at any time 

  • We make reasonable efforts to ensure product descriptions and images are accurate, but variations (e.g., colour, texture) may occur

 

3. Pricing and Payment

  • All prices are listed in Australian Dollars (AUD) and include GST (unless stated otherwise) 

  • We reserve the right to change prices at any time

  • Payment must be made at the time of purchase

 

Online Payments

  • Processed via secure third-party payment providers

  • We do not store full payment card details

 

4. Orders (Online)

  • Once an order is placed, you will receive a confirmation email

  • We reserve the right to cancel or refuse any order (e.g., suspected fraud, pricing errors)

  • If an order is cancelled prior to delivery, a full refund will be provided

 

5. Delivery

  • Delivery timeframes are estimates only

  • We are not responsible for delays caused by third-party carriers

  • Risk in goods passes to you upon delivery

 

6. Returns and Refunds

Our Returns Policy is available separately and forms part of these Terms.

Your rights are protected under the Australian Consumer Law, including:

  • Refunds or replacements for major failures 

  • Repairs or replacements for minor faults 

 

7. Consumer Guarantees

Nothing in these Terms excludes your rights under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under Australian law.

 

8. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with website functionality or security

  • Attempt unauthorised access to systems

We may suspend or terminate access if these terms are breached.

 

9. Intellectual Property

  • All content on this website (text, images, logos) is owned by or licensed to Newport Bedding Company

  • You may not reproduce or use content without permission

 

10. Limitation of Liability

To the extent permitted by law:

  • We are not liable for indirect or consequential losses

  • Our liability is limited to the purchase price of the product

This clause does not limit your rights under the Australian Consumer Law.

 

11. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we handle personal information in accordance with the Privacy Act 1988 (Cth).

 

12. Third-Party Services

We may use third-party services (e.g., payment providers, delivery services).
We are not responsible for the actions or policies of these third parties.

 

13. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be effective once published on our website.

 

14. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

 

15. Contact Us

Email: newportbeddingco@icloud.com
Phone: 0466 385 564
 

Effective Date: 03/05/2026

Privacy Policy

1. Introduction

Newport Bedding Company (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth).

This policy explains how we collect, use, disclose, and protect your personal information.

 

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name 

  • Email address 

  • Phone number 

  • Billing and delivery address 

  • Payment details (processed securely via third parties) 

  • Purchase and transaction history 

  • Website usage data (e.g., cookies, IP address) 

 

3. How We Collect Personal Information

We collect information in several ways:

  • When you make a purchase (in-store or online) 

  • When you create an account or subscribe to marketing 

  • When you contact us (email, phone, or website forms) 

  • Automatically via cookies and website analytics tools 

 

4. Why We Collect Personal Information

We collect and use your information to:

  • Process and deliver orders 

  • Provide customer service and support 

  • Manage returns, refunds, and warranties 

  • Send marketing communications (with your consent) 

  • Improve our products, services, and website 

 

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Payment processors and financial institutions 

  • Delivery and logistics providers 

  • IT service providers and website hosts 

  • Professional advisers (if required) 

  • Government or regulatory authorities where required by law 

We take reasonable steps to ensure third parties handle your data securely.

 

6. Overseas Disclosure

Some of our service providers may be located overseas. Where this occurs, we take reasonable steps to ensure compliance with Australian privacy laws.

 

7. Data Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including:

  • Secure servers and encryption 

  • Restricted internal access 

  • Secure payment gateways 

We do not store credit card details.

 

8. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

  • Improve functionality and user experience 

  • Analyse website traffic 

You can disable cookies through your browser settings.

 

9. Direct Marketing

We may send you marketing communications if you have opted in or where permitted by law.

You can opt out at any time by:

  • Clicking “unsubscribe” in emails 

  • Contacting us directly 

 

10. Access and Correction

You have the right under the Privacy Act 1988 (Cth) to:

  • Access personal information we hold about you 

  • Request correction of inaccurate information 

Requests can be made using the contact details below.

 

11. Complaints

If you believe we have breached your privacy rights, please contact us.

We will investigate and respond within a reasonable timeframe.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner.

 

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

13. Contact Us

Email: newportbeddingco@icloud.com
Phone: 0466 385 564

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Effective Date: 03/05/2026

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